Job Postings

Cook County Bureau of Technology Jobs

Bureau of Technology is Hiring a CTO

Job Code: 5592
Job Title: Chief Technology Officer (CTO)
Salary Grade: 24
Bureau: Technology
Department: IT Solutions & Services
Dept. Budget No. 016
Position I.D. 9500178
Shakman Exempt

To apply, please email Adam Clement.

Characteristics of the Position

General Overview

The Chief Technology Officer’s role is to align technology vision with business strategy dictated by the Office of the President by integrating processes with the appropriate technologies. The Chief Technology Officer is also responsible for all aspects of developing and implementing technology initiatives within the Bureau of Technology. This individual maintains existing enterprise systems, while providing direction in all technology-related issues in support of the county’s goals.

The CTO specifically manages the Data Center and server farms which house the technical infrastructure; The Network Control Center, which maintains the county-wide data network; The Telecommunications group which manages the county’s telephone system; and The Office Technology Department which provides support to the 2500 desktop systems under the Office of the President as well as maintains a server installation. The CTO serves in a confidential advisory role and reports to the Chief Information Officer.

Key Responsibilities and Duties

Strategy & Planning

Participate as a member of BOT’s senior management team in governance processes of the organization’s architecture, telecommunications, networks, programming, media, and desktops.

Lead strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies.

Collaborate with the appropriate departments, agencies and elected officials to develop and maintain a technology plan that supports County needs.

Develop and communicate business/technology alignment plans to executive team, staff, partners, customers, and officials.

Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.

Manage the county’s technology security strategy.

Acquisition & Deployment

Assess and communicate risks associated with technology-related investments and purchases.

Develop business case justifications and cost/benefit analyses for technology spending and initiatives.

Define requirements for new technology implementations and communicate them to key business stakeholders.

Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.

Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.

Operational Management

Conduct research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations.

Act as primary liaison for the company’s technology vision via regular written and in-person communications with the organization’s executives, department heads, and end users.

Creatively and independently provide resolution to technical problems in a cost-effective manner.

Develop, track, and control the technical services annual operating and capital budgets for purchasing, staffing, and operations.

Supervise recruitment, development, retention, and organization of all technical staff in accordance with corporate budgetary objectives and personnel policies.

Ensure continuous delivery of technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance.

Ensure equipment and software operation adheres to applicable laws and regulations.

Knowledge, Skills and Abilities

Knowledge of current computer and electronic data processing systems and technology solutions to business problems.

Knowledge of system analysis, computer programming and computer operations.

Must possess excellent verbal and written communication skills with demonstrated management and supervisory abilities.

Must possess the ability to establish excellent working relationships with individuals inside and outside of County government at the executive, technical, managerial and supervisory levels.

Ability to prepare annual and quarterly budget and expenditure reports and the ability to estimate resource requirements (staffing and system equipment) and cost of maintaining production services.

Ability to plan, direct and coordinate the myriad operational details and projects within the Technology organization and ensure the competent completion of all assigned tasks.

Minimum Qualifications

Graduation from an accredited college or university with Bachelor’s degree, PLUS a minimum of three (3) years’ experience in data processing/information technology OR, an equivalent combination of professional work experience, training, and education.

Preferred Qualifications

Master’s degree.

Five (5) years’ experience in the public sector or a large governmental organization.

The duties listed are not set forth for purposes of limiting the assignment of work. They are not be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.

JC: 5592 Revised 05/2012

Please click here and scroll down to find the official version of the job description.

Director of Office Technology

Job Code: 5557
Job Title: Director (Office Technology- Server Desktop)
Salary Grade: 24
Bureau: Technology
Department: IT Solutions & Services
Dept. Budget No. 016
Position I.D. 9500542
Shakman Exempt

To apply, please emailĀ Adam Clement.

Characteristics of the Position

General Overview

The Director of Office Technology is an executive management position with direct participation and preparation of policy, strategic planning and operation direction. The Director of Office Technology is responsible for managing and supervising operations of the desktop and laptop personal computing, servers and midrange systems. The areas of responsibility include the overall coordination, control and maintenance of application and data servers, midrange servers, personal computers, and help desk support center within Cook County to insure compatibility and integration with enterprise strategies. The Director of Office Technology serves in a confidential advisory role and reports to the Chief Technology Officer.

Key Responsibilities and Duties

Recognizes and identifies potential areas where existing division policies and procedures require change, or where new ones need to be developed, especially regarding future use of technology

Develops and implements policy as it relates to the use of technology by County employees

Directs, motivates, delegates and empowers staff in the successful performance of their tasks and responsibilities while encouraging innovation

Hires, trains, counsels, supervises and appraises subordinates to insure an efficient and effective operation

Prepares and administers performance evaluations

Strives to ensure the efficient and trouble free operation of the server environments Develops, recommends and implements, policies, operational techniques and methodologies which ensure full use of machines and personnel.

Prepares project plans and makes scheduling decision for system upgrades.

Provides technical leadership to IS and the enterprise including being conversant with the future direction of current systems, how that direction will impact the enterprise, and how future and current systems can be exploited to the benefit of the County.

Coordinates use of the server environments within the enterprise to develop plans and activities including the facilitation of specific projects that involve the computing environment, the management of software upgrades, communications and the installation of new products.

Directs the evaluation, selection and installation of hardware and software productivity and automation tools. Coordinate all network monitoring activities for the servers.

Communicate relevant network control activities with IS management and non-IS management who are affected by the performance of the servers.

Ensure division inventory and documentation regarding systems are maintained. Ensure division software compliance is adhered to for all servers supported by the division.

Ensure that backup and recovery plans exist for the system supported by the department. Maintains division software and hardware registration and inventory to provide upgrades as necessary and ensure appropriate security levels are maintained.

Interface with external vendors with regard to planning and implementation of new technology.

Works with confidential and sensitive documents related to County-wide usage of computerized systems, security matters related to access and maintenance of data on the County computer systems, and personnel issues

Knowledge, Skills and Abilities

Must have extensive business knowledge of the governmental IT environment and market, and be extremely current in key relevant trends and thrusts.

Actively participate in the design and articulation of proposed technical solutions.

Advise and consult to senior level management on specific technical challenges or strategic technology decisions.

Participate in executive-level decision making working groups regarding technology investment approaches.

Assess viability of various opportunities in light of internal technical capabilities and solutions.

Ability to communicate effectively at all levels of the organization to both business and technology stakeholders

Project management skills.

Strong oral and written communications skills.

Minimum Qualifications

Graduation from an accredited college or university with a Bachelor’s degree PLUS a minimum of three (3) years of systems management and personal computer experience in a managerial capacity OR, an equivalent combination of professional work experience, training and education.

Preferred Qualifications

Master’s degree with a concentration m computer science, information technology or business administration.

Five (5) years of systems management and personal computer experience.

The duties listed are not set forth for purposes of limiting the assignment of work. They are not be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.

JC: 5557 Revised 05/12

Please click here and scroll down to find the official version of the job description.

Other Opportunities

Regular postings for the Bureau that comply with Shakman hiring processes can be found on the Bureau of Human Resources: Current Job Postings page.