Facilities Management

The Department of Facilities Management maintains, operates, services, cleans, and repairs County properties and operating equipment. The Department also provides the personnel and supervision needed to remodel, rehabilitate, construct, and install the various facilities, offices, equipment, and devices needed to keep all properties functioning.

Management Team:

Director, Bilqis Jacobs-El

Deputy Director, Jail Complex:  Michael Carberry

Deputy Director, Outlying Facilities, Mike Gandhi

Our News

Pre-Apprenticeship Program at Juvenile Temporary Detention CenterView blog

Department of Facilities Management takes lead in meeting compliance standards at the Department of Corrections- View the blog

National Rebuilding Day  View the blog


The Department of Facilities Management exists to ethically maintain and operate Cook County facilities in a cost effective manner for both the general public and various Cook County departments in order to have a safe, reliable and clean environment conducive and support to carrying out the business and services of the County.
Facilities Management is charged with maintaining the County’s physical plant, which is comprised of approximately eleven million square feet. These facilities include: the Cook County Jail complex, Cook County Criminal Courts & Administration Building, Cook County Building, five suburban courthouses (Bridgeview, Markham, Maywood, Skokie, and Rolling Meadows), Juvenile Temporary Detention Center, Domestic Violence Courthouse, Forensic Institute, Hawthorne Warehouse, and Rockwell Warehouse.

Goals and Objectivescriminalcourt

The Department of Facilities Management strives to provide both cost effective and efficient service to all departments in Cook County. The Department is working to maintain a safe and user friendly environment with enhanced information access. The facilities are accessible, clean, secure, and structurally sound. 

Major Accomplishments

  • 100% Substantial Compliance with Department of Justice Agreed Order – The Department of Facilities Management maintained substantial compliance in excess of 18 months.
    Substantial overtime reduction in 2014.
  • Implemented season labor process.
  • Substantial decrease in the number of facilities related grievances at the Department of Corrections.
  • Facilities Management continues to gather data and achieve results for 18 Performance Management Sub-Goals.
  • In 2011, Facilities Management completed 191,895 Work Orders which is 17.6% increase from the previous year.
  • In 2012, Facilities Management completed 168,743 Work Orders.
  • In 2013, Facilities Management completed 167,939 Work Orders.
  • In 2014, Facilities Management completed 182,609 Work Orders.
  • In 2015 Facilities Management has completed 106,061 work orders through July 1.
  • Facilities Management received a 3.95 average score on the 2012 Tenant Survey. Additionally, DFM received a 4.1 average score on the 2012 Custodial Survey. Both surveys were based on a 5-point scale. In 2013 and 2014 the surveys were combined. The average score received in 2013 was 4.0 and the average score received in 2014 was 4.3.
  • Providing in-house services to various Cook County Departments that allow the departments to cancel contracts, i.e. five highway maintenance districts the Department of Corrections South Campus custodial, snow removal at Forensics, Walnut Adult Probation and Wood Street Sheriff locations engineer services.
  • Partnered with UIC IT graduate program to provide an interface for field staff to submit supply/equipment requests to business office staff through various application forms.
Department of Facilities Management sponsors CPS Shadow for CPS students in the Trades.

Department of Facilities Management sponsors CPS Shadow for CPS students in the Trades.

CPS Shadow for CPS students, both for students and staff

CPS Shadow for CPS students in the Trades is a valuable learning experience, both for students and staff