Facilities Management


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The Department of Facilities Management maintains, operates, services, cleans, and repairs County properties and operating equipment. The Department also provides the personnel and supervision needed to remodel, rehabilitate, construct, and install the various facilities, offices, equipment, and devices needed to keep all properties functioning.

Management

Director: Bilqis Jacobs-El

Deputy Director, Jail Complex:  Michael Carberry

Business Manager IV, Purchasing & Bids: Belinda Henderson

Director of Custodial: Adebola Fagbemi


Mission

The Department of Facilities Management exists to maintain and operate Cook County facilities in a cost effective manner for both the general public and various Cook County departments in order to have a safe, clean and functional environment so that departments may provide the services outlined in their mission.
 
Facilities Management is charged with maintaining the County’s physical plant, which is comprised of approximately eleven million square feet. These facilities include: the Cook County Jail complex, Cook County Criminal Courts & Administration Building, Cook County Building, five suburban courthouses (Bridgeview, Markham, Maywood, Skokie, and Rolling Meadows), Juvenile Temporary Detention Center, Domestic Violence Courthouse, Forensic Institute, Hawthorne Warehouse, and Rockwell Warehouse.

Goals and Objectivescriminalcourt

The Department of Facilities Management strives to provide both cost effective and efficient service to all departments in Cook County. The Department is working to maintain a safe and user friendly environment with enhanced information access. The facilities are accessible, clean, secure, and structurally sound.
 

Major Accomplishments

  • Facilities Management has won five (5) consecutive NACo Achievement Awards. The most recent 2013 award was for the category “County Administration and Management”. Through transparency & accountability, we created an environment where all staff better understand the policies and procedures established. The end result was a return of $2,000,000.00 total of unencumbered monies in 2011 and 2012 to the Cook County taxpayers.
  • Implemented a web request feature function which allows tenant to submit work requests directly into the DFM work order system.
  • Implemented procedures for tracking all employee injury on duty incidents.
  • Established cooling centers at our outlying courthouses during periods of dangerously extreme heat
  • Facilities Management continues to gather data and achieve results for 18 Performance Management Sub-Goals.
  • In 2011, Facilities Management completed 191,895 Work Orders which is 17.6% increase from the previous year.
  • In 2012, Facilities Management completed 168,743 Work Orders.
  • 100% Substantial Compliance with Department of Justice Agreed Order.
  • Expanded the Building Team Initiative at the Cook County Department of Corrections.
  • Facilities Management received a 3.95 average score on the 2012 Tenant Survey. Additionally, DFM received a 4.1 average score on the 2012 Custodial Survey. Both surveys were based on a 5-point scale.