Department of Risk Management

IMPORTANT NOTICE: Office staffing is limited as Risk Management employees may be working remotely. Please contact the voice message system 312-603-6385 or the email message system risk.mgmt@cookcountyil.gov  and a member of the department will get back to you as soon as possible.  

Employees and their dependents should continue to monitor these pages for updates.

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Mission

The Department of Risk Management is responsible for the cost-effective and customer-focused administration of Countywide employee benefits, workers' compensation programs, and general liability programs in accordance with local, state and federal requirements.

Employee Self Service

If you have any difficulty accessing Employee Self Service, please see the list below to contact your agency’s technology help desk.

Cook County IT Help Desk Directory 

Assessor 

• admins@cookcountyassessor.com 

Board of Review 

• Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket. 
• ServiceDesk@cookcountyil.gov 

Chief Judge 

• OCJ.HelpDesk@cookcountyil.gov 

Clerk of the Circuit Court 

• helpdesk@cookcountycourt.com 

Cook County Health 

• (312) 864-4357 

County Clerk 

• Submit a ticket in ClerkIT.  

Forest Preserves 

• Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket. 
• FPDIT.Alerts@cookcountyil.gov 

Juvenile Temporary Detention Center 

• JTDC.Helpdesk@cookcountyil.gov 

Offices Under the President 

• Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket. 
• ServiceDesk@cookcountyil.gov 

Sheriff 

• CCSO.HelpDesk@cookcountyil.gov 

State’s Attorney 

• Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket. 
• ServiceDesk@cookcountyil.gov 

Treasurer  

• (312) 603-4999