IT Help Desk Directory
Cook County IT Help Desk
For assistance with logging into ESS, employees should contact their agency's Help Desk
Email: admins@cookcountyassessor.com
Phone: (312) 443-7550
Email: ccbor.onlineform@cookcountyil.gov
Phone: (312) 603-5542
Email: helpdesk@cookcountycourt.com
Phone: (312) 603-(HELP) 4357
Email: help@cookcountyhealth.org
Phone: (312) 864-4357
Email: CCSO.HelpDesk@ccsheriff.org
Phone: (773) 674-6850
Email: Sao.Ticket@cookcountysao.org
Phone: (312) 603-1880
Email: helpdesk@cookcountytreasurer.com
Phone: (312) 603-4999
Use the desktop icon labeled “ClerkIT” to create Service Desk ticket
Email: countyclerk.it@cookcountyil.gov
Phone: (312) 603-8781
Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket or email: FPDIT.Alerts@cookcountyil.gov
Phone: (708) 771-1379
Email: JTDC.Helpdesk@cookcountyil.gov
Phone: (312) 433-7102
Email: OCJ.HelpDesk@cookcountyil.gov
Phone: (312) 603-6000
Please use the desktop icon labeled “BOT IT Service Portal” as your primary way to create Service Desk ticket.
Email: ServiceDesk@cookcountyil.gov
Call: (312) 603-1390 only if you are unable to use the BOT IT Service Portal.