IT Help Desk Directory

Service Information

Cook County IT Help Desk

For assistance with logging into ESS, employees should contact their agency's Help Desk.

Assessor 

admins@cookcountyassessor.com

Board of Review 

Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket

Chief Judge 

OCJ.HelpDesk@cookcountyil.gov

Clerk of the Circuit Court 

helpdesk@cookcountycourt.com 

Cook County Health 

(312) 864-4357 

County Clerk 

Submit a ticket in ClerkIT 

Forest Preserves 

Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket

FPDIT.Alerts@cookcountyil.gov 

Juvenile Temporary Detention Center 

JTDC.Helpdesk@cookcountyil.gov

Offices Under the President 

Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket

ServiceDesk@cookcountyil.gov 

Sheriff 

CCSO.HelpDesk@cookcountyil.gov

State’s Attorney 

Use the desktop icon labeled “BOT IT Service Portal” to create Service Desk ticket 

ServiceDesk@cookcountyil.gov 

Treasurer  

(312) 603-4999